Although we are dispatching 1st class orders within 3 days, Royal Mail are very behind with their deliveries. Delays are beyond our control I am afraid. Our couriers DPD and DHL have now informed us that Next Day Deliveries can no longer be guaranteed due to the volume of on-line orders.
We apologise but this is out of our control. Your order of course will arrive faster than Royal Mail 1st class but we cannot refund any Next Day Delivery charges.
We are terribly sorry but our phone lines are down and BT cannot give us a time when they will be fixed. Please can you email us at email@example.com with any queries. We are dispatching your orders as fast as we can.
Stay safe and isolated. A massive thank you to all our frontline workers. We really appreciate you!